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24000 Creekside Rd, Valencia, CA, 91355

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

SUBARU_LOVE_PROMISE_HEART

pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated over $28 million to the ASPCA and through Subaru Loves Pets has helped support the rescue, transport, adoption, and well-being of over 230,000 animals across the country.

pets

Environment

Subaru and our retailers are committed to protecting and preserving the Earth, not just by our words, but also by our actions.

Since 2018, as part of the Subaru Loves the Earth initiative, Subaru and retailers across the country have partnered with TerraCycle® and have collected over 7 million pieces of hard-to-recycle trash from their communities. Items such as snack bag wrappers, coffee cups, or used cabin air filters from service areas have been diverted from landfills and given a second life by TerraCycle when it is converted into durable furniture and other usable items.

Environment

Education

It's our goal to make the pursuit of knowledge available to as many minds as possible.

Since 2015 Subaru, in partnership with the American Association for the Advancement Science, donated over 369,000 award-winning science books. In addition, through our partnerships with Staples and Adoptaclassroom.org we supported teachers and students with donations of $400,000 in gift cards and school supplies.

Education

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.

*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

Community

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Since 2016, Subaru and its retailers have partnered with the Leukemia & Lymphoma Society (LLS) to donate over 167,000 blankets and 21,500 arts & crafts kits and reached nearly 150,000 patients in more than 780 hospitals nationwide.

Health

How is Hello Subaru of Valencia dedicated locally to the Love Promise?

At Hello, we believe in giving back to the community that helps build our business. Thats's why we put aside $25 per car sold and $1 per service RO and put it back into the local community.

  • Castaic Animal Care Center|
  • JCI Santa Clarita|Bridge to Home|Family Promise of Santa Clarita
  • WiSH Education Foundation|
  • TreePeople
  • Circle of Hope

Love Promise Stories from Hello Subaru of Valencia

Subaru and Hello Subaru of Valencia believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.

A Spark of Love

This year, Southern California firefighters will celebrate the 30th year of the Spark of Love Toy Drive! Hello Subaru of Valencia helped collect and distribute new, unwrapped toys for the less fortunate kids and teens in the community. This year for the Spark of Love Toy Drive, Hello has successfully collected and distributed over 200 presents to many children this year. The Hello Subaru team is very grateful for the local firefighters for helping kids in need for the holiday season! Truly proud of how much this community gives back to support everyone in our wonderful city. Hello Subaru’s vision is to help bring the holiday spirit to many homes this year and many more years to come. It was an incredible opportunity for Hello team, and they are so thankful that they had the support to give this year, as well as receive so many donations from local families.

Santa's Helpers Event

The season of giving is upon us! The holidays are the season of giving, love, and joy. The holidays are also about hope and helping those who are less fortunate. The team at Hello Subaru of Valencia hosted their first Santa’s Helper event on Sunday, December 18th. The Hello team partnered up with the local non-profit, JCI of Santa Clarita, who helped assist 46 different schools and non-profits in hosting this event. JCI helps families in need throughout the year. For this event, JCI helped families who otherwise might not be able to provide their children with gifts, while also giving them a holiday experience that they would remember. Over the course of the event, over 700 children received 3 to 4 gifts, gingerbread houses, crafts, games, hot cocoa, and more! The team even had Santa Clause come to town early to personally deliver presents to each child! A total of over 2,400 gifts were given out, bringing joy and warmth to so many families in the Santa Clarita community that are in need this holiday season. The Hello team made an impact on over 500 families and was able to make a lifelong impact on children in our local community.

Santa's Helper

The season of giving is upon us! The holidays are the season of giving, love and joy. The holidays are also about hope and helping those who are less fortunate. The team at Hello Subaru of Valencia hosted their first Santa’s Helper event on Sunday, December 18th. The Hello team partnered up with the local non-profit, JCI of Santa Clarita, who helped assist 46 different schools and non-profits in hosting this event. JCI helps families in need throughout the year. For this event, JCI helped families who otherwise might not be able to provide their children with gifts, while also giving them a holiday experience that they would remember. Over the course of the event, over 700 children had received 3 to 4 gifts, gingerbread houses, crafts, games, hot cocoa, and more! The team even had Santa Clause come to town early to personally deliver presents to each child! A total of over 2,400 gifts were given out, bringing joy and warmth to so many families in the Santa Clarita community that are in need this holiday season. The Hello team made an impact on over 500 families and was able to make a lifelong impact on children in our local community.

WiSH Concert & Charity Event

The team at Hello Subaru of Valencia celebrated its Grand Opening week by hosting a WiSH Concert and Charity Event to kick off the Subaru Share the Love Event, on Saturday, November 19th. Our local hometown Charity, the WiSH Education Foundation helps provide support to our schools, helps fund programs, and builds wellness centers, and built mental health buildings that were implemented after the Saugus School Shooting that happen back in 2019 that mentally impacted these students, teachers, families. WiSH provides resources that can help an individual cope with stress, engage in healthier behaviors, and enhance self-esteem, leading to higher well-being. They serve nearly 23,000 students in grades 7 through 12. The team at Hello Subaru of Valencia is proud to support the WiSH foundation and give back to a very important charity in our community. Over 250 people attended the event, helping raise over $20,000. Amy Daniels, the Executive director of WiSH was overjoyed with the event and said, “What you do for community makes all the difference in the world, and your impact on our local students through WiSH will be enormous. Thanks for having us along for this journey, we are truly appreciative.” The dealership was completely transformed from a dealership to a real live concert atmosphere overnight! There was beautiful decorations, live music, good food from local restaurants and spirits. The team truly loved sharing the love and building friendships through their nonprofit-corporate partnership. They hope to help raise more during the Share the Love Event and many more years to come.

Hello Gives Thanks

The team at Hello Subaru of Valencia was proud to host their very first Turkey Drive entitled, “Hello Gives Thanks” on Wednesday, November 23, 2022 from 10:00am to 3:00pm. The Hello Team wanted to remove the stress of parents not being able to afford to purchase Thanksgiving groceries this year and give families an experience of cooking a homemade Thanksgiving meal together with their loved ones on Thanksgiving Day! With the rising cost of inflation, the average family spends around $100 putting together a complete meal for their families. The Hello team partnered up with both the Boys and Girls Club of Santa Clarita Valley and JCI Santa Clarita who help both single parents and lower income families. Through their partnership, they were able to provide full Thanksgiving meals to over 130 families. Over 10 Hello staff members assisted in packing grocery bags at our dealership creating a complete meal kit for each family. In each meal kit, there was the family's choice of turkey, ham, or chicken, box mashed potatoes, stuffing mix, ingredients to make pumpkin pie, ingredients to make green bean casserole, dinner rolls, gravy, cranberry sauce, and recipes on how to cook each Thanksgiving meal translated in both English and in Spanish. The best memories for many people are being home on Thanksgiving Day, surrounded by the smell of Thanksgiving dinner being cooked with friends and family. Everyone should experience this. The team loved being a part of this experience and helped any way they could from set-up, to coordination, and in the end, handing out two full tote bags of groceries to each family. It was rewarding to the team to see the smiles on people's faces, knowing they can enjoy a great holiday with their loved ones. Hello Subaru of Valencia truly believes we can work together and build a long-lasting relationship with giving back to their community.

Subaru Owners & Team Meet Tom Doll

Hello Subaru of Valencia celebrated its Grand Opening, Day 2 of 3-day series events on Thursday, November 17. After three years of no Subaru dealership in the Santa Clarita Valley community, Hello Subaru of Valencia finally filled that gap. They opened their doors to the public back in June while construction continued, and now that the facility is completed, they had the opportunity to celebrate with the community. The Hello Subaru team provided community members with a fun-filled celebration with food vendors, a DJ, vendors, car-meet and more! As a thank you to the 10 small business vendors that participated in the event and in conjunction with the holiday spirit, the Hello Subaru team presented the vendors each with a $250 check. The Subaru team was also proud to have Tom Doll, President and Chief Executive Officer for Subaru of America celebrating with us followed by more than 15 other SOA executive team members, the mayor, and the Santa Clarita Chamber of Commerce. Tom Doll shared a few words and presented the dealership with a Japanese Daruma Doll in hope to remind us to continue to set goals. To end it all, Tom Doll presented Amy Daniels, the Executive director of WiSH a $2,500 check to the WiSH Education Foundation, on behalf of Hello Subaru Valencia! The WiSH Education Foundation helps bridge the gap in state funding and provide student programs in the William S. Hart Union High School District. The Hello Subaru team was proud to be able to donate $5,000 back into the local Santa Clarita Community and give back in a meaningful way.

Giving Pets a Loving Home While Meeting the Barkley's!

Hello Subaru of Valencia hosted it’s second pet adoption of the year on Wednesday, November 16th followed by a full week of fun Grand Opening events that followed. They were honored to have the opportunity to partner up with Los Angeles Animal Care Centers and other multiple Animal Shelters in the surrounding area to help animals find loving homes! The dealership welcomed many shelters and foundations including: Sunny Day Acres, St. Bonnies Animal Sanctuary, The Brittany Foundation and The Castaic Animal Care center all under one roof! The shelters brought a total of 33 pets, 13 cats and 20 dogs to the Hello Subaru Dealership. This is the second pet adoption event hosted at Hello Subaru and the team has already helped over 45 animals get adopted! Hello Subaru of Valencia also welcomed special guests to the Santa Clarita area, the Barkley dogs! It was such a joy for the team to have over 100 people attend, fall in love with pets and adopt, and take their photo with the Barkley dogs! Seeing all the sweet faces of the animals made it very hard not to fall in love with each one of them. In fact, Sarah, the caretaker of the Barkley dogs even added a new member to their dog family that day! The team at Hello Subaru of Valencia donated their time to work the event and help 22 loving pets get adopted and placed in loving homes! Even a few of the staff adopted a few pets themselves. Hello Subaru of Valencia loves to support and give back to their community in every way they can.

DACC and Subaru Adoption Event

On October 8, 2022, the County of Los Angeles Department of Animal Care and Control (DACC) partnered with Subaru Valencia to host a special adoption event. During the event, a total of 11 animals were adopted. This included Sox, a 13-week old Catahoula, and his five siblings.

Giving Animals a Loving Home

In celebration of the month of Subaru Loves Pets, the staff at Hello Subaru of Valencia was able to give back to many of their local animal shelters in the County area by hosting a pet adoption at their dealership location on October 8th. The Castaic Animal Care Center as well as the Palmdale Animal Care Center have almost 200 animals that are in need of a great home. Hello Subaru of Valencia was able to host a pet adoption event in which they were able to get over 20 animals adopted. Within the event they had over 100 people attend, browse, love and adopt the animals. Through the coordination with the Volunteer Programs Coordinator, Marissa Chaves, this was successfully completed. These animal care centers are completely volunteer run and many work full time volunteering. It was a wonderful experience for the staff of Hello Subaru of Valencia to volunteer and help give back by getting these animals adopted. Many of the staff even adopted some of these animals and gave them a great home. The team at Hello Subaru of Valencia was also able to match the donation for each pet that was adopted, giving almost $1,000 to the Animal Care Centers. Supporting these local Animal Shelters and helping these animals go to a loving home is truly what Subaru Loves Pets is about. Hello Subaru of Valencia is hopes to continue to strive to give back to their community and help local charities and partnerships.

This Dealership care for a customer is beyond any other's.

I purchased a 2023 Crosstrek Limited Edition from Hello Subaru of Valencia. I want to reach out to your CEO and let you know that their team there passionately cares for their customers. The sales Manager Chad is by far the most caring human being that I have ever come across and I would like him to be recognized for being an outstanding person. So far, throughout my new relationship with this dealership, he has been a truly caring gentleman. I had some after market work done on my new 2023 Crosstrek. He has paid very close attention to our needs. His follow through is impeccable. Excellent communication skills. He goes out of his way without recognizing it. That tells me how much he cares for his clients. He went out of his way to deliver our car to us by coming in on a Sunday when the dealership was closed, so I could pick up our car. He understood we had a very difficult work schedule and we were not able able to pick up during the week. He reached out and said we could swing by the dealership and pick our car up at 8 AM. I think that Subaru should be aware that they have an excellent sales manager working for them. I will share my experience of buying my second new Subaru that I have purchased from your company. Please reach out and acknowledge that what he does won't go unrecognized. Thank him for us, please. I am a customer service ambassador to a very large grocery company that deals only with high end customers, Gelson's. We are #1 in customer satisfaction. I have 42 years with that company and I teach the class for them to keep us #1, so I know how customer service works. It starts by listening to what the needs are. He is a front runner in your company. Thank you Richard LAllier 805-703-8065 [email protected]

Teaching Local Students Financial Responsibility

This last month, two members of Hello Subaru Valencia were able to partner with a local charity called JCI to give students a chance to learn about financial responsibility. Within the event entitled "Get Real", students were given an identity including a career, salary and credit score, in which they must learn how to navigate real life budgeting and financial situations. There were various booths representing items such as shopping, entertainment, food, housing and transportation. The team at Hello Subaru of Valencia, was able to provide the simulation of purchasing a car and teaching students valuable lessons about their credit score. Students learned about interest rates, down payments, and the value of having a good credit score when applying for a car loan. Today's high school curriculum does include a financial literacy course. This event was a great way to bridge the gap between what isn't taught in schools but is required in real life. Over 150 students were taught about budgeting and financial literacy. Before this event, many students didn't understand what a credit score was, or what the true cost of living is. Helping young people prepare for their future is a vital part of their educational process. The team at Hello Subaru of Valencia was proud to be able to prepare these students for their future and better prepare them for the reality of being independent.

Purchasing a 2023 Crosstrek.

I've only been a Toyota car person for the last 35 years, but now I'm in the Subaru Family. I just wanted to let you know the great experience I had with HELLO SUBARU VALENCIA with Christian Montoya and Devon. The whole staff was helpful, friendly and awesome. I havn't bought a new car since 2013. I've been looking for a new car the last six months. Test driving Ford, Chevy, VW, Mini Cooper, Jeep, Mazda, Honda, etc. I needed a car for work but also a reliable and sturdy car for my mountain home with enough room in the backseat for a comfortable passenger ride, enough storage space, and a very safe car for my two grandchildren. After having compared safety, durability, MPG, pricing, leasing, and financing, doing all my homework on Google on how to purchase a car- some dealers had unbelievable added fees such as white paint $400, extra $5000 above MSRP etc. I'm very frugal, I'm a 60 year old widow. I don't want to be taken advantage of financially. I came to the conclusion that a 2023 SUBARU CROSSTREK was perfect for my LIFESTYLE. I went on one of those apps for Subaru specials sept 3 am. Devon the sales rep called me within 30 minutes and explained everything to me. I wasn't planning on buying a car that day. I had no insurance or monies with me, I just wanted to look. I found a beautiful black 2023 Crosstrek-- elegant and durable. I can go to Beverly Hills or I can go to MAMMOTH Mountain and fit right in. Thank you Again HELLO SUBARU of VALENCIA this is my SUBARU LOVE STORY . Rebecca Rosenbauer

Giving Back to our Community by Helping Kids Learn!

Within a month of opening, the staff at Hello Subaru of Valencia was able to give back to their local students at Sulpher Springs School District in Valencia by hosting a backpack drive at their dealership location. The nine local elementary schools within the Sulpher Springs School District are home to over 5,500 students from kindergarten to 6th grade. Within the school district, there are also over 300 homeless families and has a population of over 45% of students with lower income families. Hello Subaru of Valencia was able to help donate and prepare over 300 backpacks full of school supplies that will be distributed to students in August for the 2022/2023 school year. This was successfully done by coordinating with Ashley Swanson, the District Wellness Coordinator of Sulpher Springs. Each school in the district has a Family Resource Center dedicated to the lower income families. Once a month, families are given the opportunity to "shop" at the Family Resource Center, allowing them to take home school supplies, canned food, or donated clothing and shoes. All 300 backpacks were donated directly from the staff and all school supplies were funded from Hello Subaru of Valencia. Over 20 staff members volunteered to help stuff these backpacks with the necessary school supplies and deliver them to the Family Resource Center. These backpacks were able to be distributed through the Family Resource Center to make sure every child has the supplies needed to have a successful school year. Supporting our community and students is what Subaru Loves Learning is all about. Hello Subaru of Valencia strives to give back in every way possible and can't wait to continue to give back to our community for many years to come.

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Did Hello Subaru of Valencia go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

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Hello Subaru of Valencia 34.418301, -118.554260.